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Date(s) - 07/03/2019 - 09/03/2019
8:00 am - 4:00 pm

Radisson Hotel

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It is not a matter of if you will face an emergency or crisis situation, it’s a matter of when. Municipalities must be prepared.

Why you should attend

By attending this conference you will have the opportunity to explore the key lessons from the past year of Municipal emergencies in Canada, gain practical guidance to improve your emergency & crisis communications strategy and explore new ideas with our expert panel.

This conference will focus on the three essential requirements for having an effective Emergency & Crisis Communications Strategy:

Crisis Preparation: Identifying risks, developing a plan, creating a team and rehearsing your approach
Crisis Management: Communicating successfully both internally and externally
Crisis Recovery: Handling the media, regaining trust and evaluating your response

You will hear from the latest case studies and be provided with tips, advice and the tools you need to ensure your organization is well-equipped to communicate clearer during any crisis.

At the end of the conference, you will have an up-to-date understanding of:
• Best practices in emergency & crisis communication strategies
• Working with the media
• Giving clear and consistent messages during a crisis
• Maintaining a good reputation throughout and after a crisis
• How to use social media platforms effectively
This is a unique opportunity to exchange ideas with your peers and learn how others from across a range of public, private, and not-for-profit organizations deal with crises and gain practical guidance to implement in your setting.

You’ll also learn how to:

• Focus your plan on the most relevant risks and audiences
• Get your spokespeople ready to deal with tough questions
• Tee up key stakeholders as spokespeople and allies
• Avoid mistakes that will guarantee a negative reaction
• Ensure your organization puts its best values front and center no matter what

Who should attend:

• Mayors & Councillors
• Communications professionals and Public Informations Officers (PIO)
• Leadership and Management teams
• Emergency Management Personnel (including DEMs, Fire Chiefs, Police Chiefs, and delegates)
• All EOC designates


Ticket Type Price Spaces
Standard Ticket $299.00
Early-Bird Ticket $199.00