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30 Nov: Getting Your Foot in the Door – Advice For New Communications Professionals

Getting Your Foot in the Door – Advice For New Communications Professionals Do you want to know how you get your foot in the door of a communications agency, or an organization? I’m going to make it really simple for you. Listen closely… SHOW ME THAT YOU ACTUALLY WANT THE JOB.┬áSeriously, it’s that simple. At…

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14 Sep: In the Wake of Tragedy: Best Practices from Orlando’s Nightclub Shooting

The Orlando nightclub shooting in 2016 was a tragedy that touched people across the globe. Heather Fagan, City of Orlando; Kena Lewis, Orlando Health; and, Michelle Guido, Orlando Police put together a timeline of events, communications actions taken short and long-term, and lessons learned. Download this presentation, provided courtesy of the Ottawa Police Department, here.

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25 Aug: Municipal Budget – Mobilizing Citizen Engagement

Municipal Budget – Mobilizing Citizen Engagement Budget season is here for many munis and it’s time to start considering what tools for mobilizing citizen engagement you’ll employ. Notice there isn’t an option of whether an engagement strategy will be used, only what kind. Gone are the days when a budget/corporate plan is prepared behind closed…

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25 Aug: When Municipal Decisions Cause Major Public Backlash – A City of Vaughan Case Study

When Municipal Decisions Cause Major Public Backlash – A City of Vaughan Case Study The City of Vaughan recently faced significant backlash over their decisions to abruptly pull an event permit and instead of being praised for putting the safety of residents first, were criticized and accused of racism. Carnival Kingdom was to take place…

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27 Jul: The VR Experience: Hacking Engagement & Empathy

The VR Experience: Hacking Engagement & Empathy As digital spaces become more personal, communicators┬ácan use the virtual realm to create a shortcut to empathy for users. Sometimes it seems as society transitions into more digital spaces, feelings of empathy and understanding become fewer and far between as we increase the physical degrees of separation between…

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27 Jul: The Top Five Questions Organizational Leaders Should Ask their Communications Managers

The Top Five Questions Organizational Leaders Should Ask their Communications Managers Whether you are the CAO of a municipality, the ED of a major non-profit, or the CEO of a corporation, the leaders in every organization recognize the need for strategic, effective, and measurable communications. Hopefully, you have trained and capable communications professionals leading the…